Delivery & Returns

Processing times

Our current order processing time is 1-5 working days for standard orders. As we are a small business and everything is handmade, occasionally there may be small delays during especially busy periods, but rest assured we will do everything we can to get our products to you as quickly as possible.

Ireland Shipping

Ireland orders are sent by ANpost or Fastway and tracking details will be sent to you by email once your order has been dispatched. 

After leaving our workshop, standard delivery typically takes 3–5 working days. Once the package has left our workshop and is in the hands of the shipping carrier, we are not responsible for delivery delays, or if a package is not able to be delivered due to address errors given by the customer. 

SHIPPING COSTS

Sustainable and environmentally friendly packaging.
We use standard postage € 4.95. 
We offer free delivery in Ireland for orders above € 50.
Shipping to continental Europe € 9,99 and the estimated delivery time will be between 1-2 weeks.

Returns

If you have an issue with your order please get in touch within 48 hours of receiving goods, quoting your order number. We will always do our very best to resolve any issues.

Please note that as all of our products are handmade and 100% natural, they can occasionally vary slightly from batch to batch in color and scent.

If you do change your mind about a product it may be returned unused, in perfect condition and in the original packaging within 14 days of receiving the product. Unfortunately postage is non-refundable. Refunds can take up to 30 days to reach your bank account.

Due to hygiene reasons we cannot offer a refund or exchange on any product which has been used or opened.

In the unfortunate event that your products are damaged in transit, please contact us immediately so that we can we can arrange a replacement.